Stop losing HVAC jobs to missed calls
CallBack HVAC is a SaaS platform built for HVAC companies. When a customer calls your business and no one picks up, CallBack HVAC automatically sends them a personalized text message within seconds — from your business number.
Who it's for
HVAC companies of all sizes: owner-operators, small crews, and larger multi-crew operations who are missing calls during peak hours, weekends, and after hours.
The problem it solves
The average HVAC company misses 30–40% of inbound calls. Each missed call is a potential job lost to a competitor. CallBack HVAC intercepts that moment by reconnecting the caller before they move on.
How it works
- A customer calls your HVAC phone number and the call is missed.
- CallBack HVAC instantly sends an automated SMS: "Hi, you called [Company Name]. We missed your call but we're eager to help — reply here or call us back at [number]."
- The caller replies. The conversation appears in your dashboard.
- You or your staff reply directly from the app and mark the lead as booked or lost.
Pricing
$149 per month per HVAC company. 14-day free trial — no credit card required. Founder pricing available: $99/month for the first 3 months for the first 10 companies to sign up.
Key features
- Instant auto-text on every missed call
- Two-way SMS conversation management
- Lead dashboard with recovery rate tracking
- Business hours controls and timezone support
- Custom message templates (open hours and after hours)
- Bring your own Twilio number
- TCPA STOP/START opt-out compliance (automatic)
- CSV export of all leads
Contact
Email: awls.systems@gmail.com
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